/* Referências 15 a 20. Mesmo componente visual no canal comercial e operacional. */
.ref-inbox{--ref-tinta:#313a46;--ref-cinza:#737b7c;--ref-linha:#eef0f1;--ref-verde:#00594f;--ref-mint:#cce8e7;color:var(--ref-tinta)}
.ref-inbox .ccv-lista-col,.ref-inbox #rel-lista{position:relative}
.ref-inbox .ccv-lista-cab,.ref-inbox #ccv-abas,.ref-inbox .ccv-filtros,.ref-inbox #rel-lista>.rel-bloco-cab,.ref-inbox .sm-inbox-top,.ref-inbox .sm-priorities,.ref-inbox .sm-syno-tabs{display:none!important}
.ref-inbox .ref-inbox-nav{display:flex;flex:none;border-bottom:1px solid var(--ref-linha);background:#fff;min-height:44px}
.ref-inbox .ref-inbox-tab{flex:1;min-width:0;background:none;border:0;border-bottom:3px solid transparent;border-radius:0;padding:12px 8px;color:#414b4e;font:inherit;font-size:13px;cursor:pointer}
.ref-inbox .ref-inbox-tab span{display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.ref-inbox .ref-inbox-tab[aria-selected=true]{border-bottom-color:#006257;color:#00594f;font-weight:600}
.ref-inbox .ref-inbox-tab{font-size:12px;padding-left:4px;padding-right:4px;flex:1.05}.ref-inbox .ref-inbox-tab[data-ref-aba=minha]{flex:1.4}.ref-inbox .ref-inbox-tab[data-ref-aba=interno]{flex:.85}
.ref-inbox .ref-filter-strip{display:flex;flex-wrap:nowrap;flex:none;gap:6px;padding:6px 14px 10px;background:white;overflow-x:auto;overscroll-behavior-x:contain;scrollbar-width:thin}
.ref-inbox .ref-filter-strip::-webkit-scrollbar{display:none}
.ref-chip{display:inline-flex;flex:none;align-items:center;gap:7px;white-space:nowrap;border:1px solid #c4c7c8;border-radius:7px;background:white;color:#273539;padding:8px 13px;min-height:36px;font:inherit;font-size:13px;cursor:pointer}
.ref-chip svg,.ref-icon svg,.ref-option svg{width:20px;height:20px;flex:none}
.ref-chip[aria-pressed=true]{background:#deebe8;border-color:#deebe8;color:#00594f}
.ref-chip-icon{width:44px;padding:9px;justify-content:center}.ref-chip-icon span,.ref-icon span,.ref-new-chat span{position:absolute;width:1px;height:1px;overflow:hidden;clip-path:inset(50%)}
.ref-new-chat{position:absolute;z-index:5;right:14px;bottom:54px;width:44px;height:44px;display:grid;place-items:center;border:0;border-radius:7px;color:white;background:#00594f;cursor:pointer;box-shadow:0 2px 4px #0001}.ref-new-chat svg{width:25px;height:25px}
.ref-inbox .ccv-busca{display:block!important;border:0!important;padding:12px 14px 6px!important}
.ref-inbox #ccv-buscar,.ref-inbox #rel-busca{width:100%;font:inherit;font-size:14px;border:1px solid #858b8b!important;border-radius:8px!important;background:white!important;height:42px!important;padding:10px 12px!important}
.ref-inbox .rel-busca-conversas{padding:12px 14px 6px!important}.ref-inbox .rel-busca-cx{background:none!important;border:0!important}
.ref-inbox .rel-busca-cx .rel-lupa{display:none}
.ref-inbox #ccv-itens,.ref-inbox .rel-itens{padding:0 14px!important}
.ref-inbox .ccv-item,.ref-inbox .rel-item{position:relative;min-height:67px!important;width:100%;gap:14px!important;padding:10px 0!important;border:0!important;border-radius:0!important;background:white!important;box-shadow:none!important;align-items:flex-start!important}
.ref-inbox .ccv-item:after,.ref-inbox .rel-item:after{content:'';position:absolute;left:54px;right:0;bottom:0;height:1px;background:var(--ref-linha)}
.ref-inbox .ccv-item.on,.ref-inbox .rel-item.on{background:#f0f8f7!important}
.ref-inbox .ccv-item>.ccv-avatar,.ref-inbox .rel-item>.rel-avatar{position:relative;overflow:visible!important;display:grid;place-items:center;width:40px!important;height:40px!important;min-width:40px!important;border-radius:50%!important;background:var(--ref-mint)!important;color:#21645d!important;font:400 14px/1 inherit}
.ref-channel-badge{position:absolute;right:-1px;bottom:-1px;background:#496561;border:1.5px solid white;border-radius:50%;width:15px;height:15px;display:grid;place-items:center;color:white}.ref-channel-badge svg{width:10px;height:10px}
.ref-inbox .ccv-linha b,.ref-inbox .rel-nome{font-size:14px!important;font-weight:600!important;color:#161c20!important}
.ref-inbox .ccv-prev,.ref-inbox .rel-previa{font-size:13px!important;color:#747b7b!important;margin-top:3px!important;font-weight:400!important;line-height:1.35!important;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.ref-inbox .ccv-dono,.ref-inbox .rel-tag{font-size:11px!important;color:#79817e!important;background:none!important;padding:0!important}
.ref-inbox .ccv-hora,.ref-inbox .rel-hora{margin-left:auto;font-size:11px!important;font-weight:400!important;color:#747b7b!important}
.ref-inbox .ccv-badge,.ref-inbox .rel-nao-lida-conta{background:#496561!important;color:white!important;width:18px;min-width:18px;height:18px;border-radius:50%;font-size:10px!important}
.ref-inbox .ccv-item-rodape{margin-top:3px!important}.ref-inbox .rel-l3{margin-top:3px}
.ref-inbox .ccv-mensagens,.ref-inbox #rel-msgs{background:white!important}
.ref-inbox .ccv-msg,.ref-inbox .rel-balao{background:#cce8e7!important;border:0!important;box-shadow:none!important;border-radius:12px!important;color:#1c3235!important}
.ref-inbox .ccv-msg-linha.minha .ccv-msg,.ref-inbox .rel-msg.minha .rel-balao{background:#dce5e2!important}
.ref-inbox .ccv-msg-meta{margin:0 0 6px!important;text-align:left!important;font-size:11px!important;color:#71807e!important}
.ref-inbox .rel-item>.rel-av{position:relative;overflow:visible!important;display:grid;place-items:center;width:40px!important;height:40px!important;min-width:40px!important;border-radius:50%!important;background:#cce8e7!important;color:#21645d!important;font-weight:400!important;font-size:14px!important}
.ref-inbox .rel-msg.nossa .rel-balao{background:#dce5e2!important}
.ref-inbox .rel-msg-pe{justify-content:flex-start!important;margin:0 0 6px!important;font-size:11px!important;color:#71807e!important}
.ref-dialog{border:0;border-radius:14px;width:min(450px,calc(100% - 28px));padding:0;color:#243e40;box-shadow:0 12px 45px #14272840;max-height:85dvh}
.ref-dialog::backdrop{background:#10202266}.ref-dialog header{display:flex;align-items:center;gap:12px;padding:12px;border-bottom:1px solid #e4e9e9;position:sticky;top:0;background:white;z-index:1}
.ref-dialog-body{padding:14px;display:grid;gap:12px}.ref-dialog-body p{font:14px/1.5 system-ui;margin:0}.ref-dialog label{display:grid;gap:7px;font:13px system-ui}.ref-dialog select{font:16px system-ui;min-height:44px;border:1px solid #cad2d1;border-radius:7px;padding:7px;width:100%;background:white;color:#183430}
.ref-icon{display:inline-grid;place-items:center;width:40px;height:40px;padding:8px;border:0;border-radius:6px;background:none;color:inherit;cursor:pointer}
.ref-option{display:flex;align-items:center;gap:12px;min-height:48px;border:1px solid #e1e7e6;border-radius:7px;background:white;color:#14584d;padding:10px;font:14px system-ui;text-decoration:none;cursor:pointer}
.ref-inbox button:focus-visible,.ref-dialog button:focus-visible,.ref-dialog a:focus-visible{outline:3px solid #168a7b;outline-offset:2px}
.ref-inbox .ref-native-tool{display:inline-grid;place-items:center;min-width:36px;min-height:36px;color:#365d59!important}.ref-native-tool svg{width:20px;height:20px}
.ref-inbox .ccv-thread-cab,.ref-inbox .rel-cab{background:white!important;border-bottom:1px solid var(--ref-linha)!important}
.ref-inbox .ccv-thread-cab>.ccv-avatar,.ref-inbox .rel-cab>.rel-av{border-radius:50%!important;background:#cce8e7!important;color:#21645d!important}
@media(min-width:701px){
  body:not([data-symov-mobile]) .ref-inbox #rel-painel>.rel-grade{grid-template-columns:minmax(300px,355px) minmax(320px,1fr) minmax(220px,280px)!important}
  body:not([data-symov-mobile]) .ref-inbox.ref-filtros-abertos #rel-painel>.rel-grade{grid-template-columns:180px minmax(270px,310px) minmax(290px,1fr) minmax(200px,250px)!important}
  body:not([data-symov-mobile]) .ref-inbox #rel-filtros{display:none}
  body:not([data-symov-mobile]) .ref-inbox.ref-filtros-abertos #rel-filtros{display:block}
}
body.mw-mobile .ref-inbox .ccv-busca,body.mw-mobile .ref-inbox .rel-busca-conversas{padding:10px 14px 6px!important}
body.mw-mobile .ref-inbox #ccv-abas,body.mw-mobile .ref-inbox .ccv-filtros{display:none!important}
body.mw-mobile .ref-inbox #rel-lista{overflow-x:hidden!important}
body.mw-mobile .ref-inbox .ref-inbox-nav,body.mw-mobile .ref-inbox .ref-filter-strip{width:100%;box-sizing:border-box;max-width:100%}
body.mw-mobile .ref-inbox .rel-recortes{padding:4px 14px}.ref-inbox .rel-recortes span{background:#e3eeec!important;color:#22675b!important}
body.mw-mobile .ref-inbox .rel-msg.nossa .rel-balao{background:#dce5e2!important}
body.mw-mobile .ref-inbox .rel-cab .rel-av{width:32px!important;height:32px!important;min-width:32px!important;font-size:11px!important;background:#cce8e7!important;color:#21645d!important}
body.mw-mobile .ref-inbox #ccv-buscar,body.mw-mobile .ref-inbox #rel-busca{border:1px solid #858b8b!important;border-radius:8px!important;background:white!important;height:39px!important;padding:8px 12px!important;font-size:14px!important}
body.mw-mobile .ref-inbox .ref-inbox-nav{min-height:42px}
body.mw-mobile .ref-inbox .ref-inbox-tab{font-size:clamp(10.5px,3.2vw,13px);min-height:44px;padding:9px 5px;flex:1.05}
body.mw-mobile .ref-inbox .ref-inbox-tab[data-ref-aba=minha]{flex:1.4}
body.mw-mobile .ref-inbox .ref-inbox-tab[data-ref-aba=interno]{flex:.85}
body.mw-mobile .ref-inbox .ref-filter-strip{padding:6px 14px 7px;gap:8px;flex-wrap:nowrap;overflow-x:auto;overscroll-behavior-x:contain;scrollbar-width:none}
body.mw-mobile .ref-inbox .ref-chip{min-height:34px;font-size:13px;padding:6px 13px;border-radius:7px}
body.mw-mobile .ref-inbox .ref-chip-icon{padding:6px;width:44px}
body.mw-mobile .ref-inbox #ccv-itens,body.mw-mobile .ref-inbox .rel-itens{padding:0 14px!important;min-height:0!important;margin:0!important;width:100%;box-sizing:border-box}
body.mw-mobile .ref-inbox .ccv-item,body.mw-mobile .ref-inbox .rel-item{min-height:70px!important;padding:11px 0!important;gap:13px!important;align-items:flex-start!important}
body.mw-mobile .ref-inbox .ccv-item>.ccv-avatar,body.mw-mobile .ref-inbox .rel-item>.rel-avatar{width:44px!important;height:44px!important;min-width:44px!important;font-size:14px!important;font-weight:400!important;background:#cce8e7!important}
body.mw-mobile .ref-inbox .ccv-linha b,body.mw-mobile .ref-inbox .rel-nome{font-size:15px!important;font-weight:600!important}
body.mw-mobile .ref-inbox .ccv-prev,body.mw-mobile .ref-inbox .rel-previa{font-size:13px!important;line-height:1.35!important}
body.mw-mobile .ref-inbox .ccv-hora,body.mw-mobile .ref-inbox .rel-hora{font-size:11px!important}
body.mw-mobile .ref-inbox .ccv-dono,body.mw-mobile .ref-inbox .rel-tag{font-size:11px!important}
body.mw-mobile .ref-inbox .ref-new-chat{position:fixed;bottom:calc(94px + env(safe-area-inset-bottom,0px));right:14px;width:42px;height:42px}
body.mw-mobile.sm-dm .ref-new-chat{display:none}
body.mw-mobile .ref-inbox .ccv-thread-cab,body.mw-mobile .ref-inbox .rel-cab{min-height:58px!important;padding:calc(8px + env(safe-area-inset-top,0px)) 10px 8px!important;box-shadow:0 5px 9px #15202012;border:0!important;z-index:3}
body.mw-mobile .ref-inbox .sm-chat-tools{gap:0}body.mw-mobile .ref-inbox .sm-chat-tools .sm-icon{width:33px;height:38px;padding:7px}
body.mw-mobile .ref-inbox .ccv-identidade b,body.mw-mobile .ref-inbox .rel-cab-l1{font-size:15px!important}
body.mw-mobile .ref-inbox .ccv-identidade small,body.mw-mobile .ref-inbox .rel-cab-l2{font-size:11px!important;line-height:1.4!important}
body.mw-mobile .ref-inbox #ccv-mensagens,body.mw-mobile .ref-inbox #rel-msgs{padding:12px 14px!important}
body.mw-mobile .ref-inbox #ccv-mensagens .ccv-msg,body.mw-mobile .ref-inbox .rel-balao{border-radius:12px!important;padding:10px 11px!important;background:#cce8e7!important;color:#1c3235!important;max-width:90%!important}
body.mw-mobile .ref-inbox #ccv-mensagens .ccv-msg-linha.minha .ccv-msg,body.mw-mobile .ref-inbox .rel-msg.minha .rel-balao{background:#dce5e2!important}
body.mw-mobile .ref-inbox .ccv-msg-linha{margin:5px 0 12px!important}
body.mw-mobile .ref-inbox #ccv-mensagens .ccv-avatar{display:none!important}
body.mw-mobile .ref-inbox .ccv-msg-corpo{font-size:15px!important;line-height:1.4!important}
body.mw-mobile .ref-inbox .ccv-msg-meta{font-size:11px!important;margin:0 0 6px!important;text-align:left!important}
body.mw-mobile .ref-inbox .ccv-dia span{background:#e3eeec!important;font-size:11px!important;color:#39494a!important}
body.mw-mobile .ref-inbox .ccv-composer,body.mw-mobile .ref-inbox .rel-comp{border-top:1px solid #dbe3e1!important;padding-top:9px!important}
body.mw-mobile .ref-inbox .ccv-composer:before,body.mw-mobile .ref-inbox .rel-comp:before{content:'';display:block;width:46px;height:3px;background:#75807e;border-radius:3px;margin:-5px auto 7px}
body.mw-mobile .ref-inbox .ccv-composer-linha,body.mw-mobile .ref-inbox .rel-comp-pe,body.mw-mobile .ref-inbox #ccv-texto,body.mw-mobile .ref-inbox #rel-txt{background:white!important;border-radius:0!important}
body.mw-mobile .ref-inbox .sm-camera-chat{background:#cce8e7!important;color:#285a55!important;border-radius:50%!important}
body.mw-mobile .ref-inbox .ccv-msg-meta:before,body.mw-mobile .ref-inbox .rel-msg-h:before{content:'WhatsApp · '}
body.mw-mobile .ref-inbox .ccv-envio-pendente .ccv-msg-meta:before,body.mw-mobile .ref-inbox .ccv-otimista .ccv-msg-meta:before{content:none}
body.mw-mobile .ref-inbox .ccv-msg,body.mw-mobile .ref-inbox .rel-balao{position:relative}
body.mw-mobile .ref-inbox .ccv-msg:after,body.mw-mobile .ref-inbox .rel-balao:after{content:'';position:absolute;left:-7px;bottom:0;width:12px;height:12px;background:#cce8e7;clip-path:polygon(100% 0,100% 100%,0 100%)}
body.mw-mobile .ref-inbox #ccv-mensagens .ccv-msg-linha.minha .ccv-msg:after,body.mw-mobile .ref-inbox .rel-msg.nossa .rel-balao:after{left:auto;right:-7px;background:#dce5e2;transform:scaleX(-1)}
body.mw-mobile .ref-inbox #rel-msgs .rel-msg.nossa .rel-balao{background:#dce5e2!important}
@media(prefers-reduced-motion:reduce){.ref-inbox *{scroll-behavior:auto!important}}